FAQ

  1. What is DTF gang sheet printing? DTF gang sheet printing is a technique where designs are directly transferred onto film for high-quality, vibrant prints. It's a versatile method suitable for various applications, from custom apparel to promotional materials.

  2. How do I place an order? Ordering with us is easy! You can contact us via phone at 213-286-9000, email us at victormera@downtownlaprinter.com, or visit our physical address at 1500 S Main St, Los Angeles, CA 90015. Our friendly team is ready to assist you.

  3. What file formats do you accept for printing? We accept commonly used file formats such as JPEG, PNG, and PDF. For optimal results, ensure your files are high-resolution and in CMYK color mode.

  4. What is the turnaround time for orders? Our goal is to provide efficient service. Turnaround times vary based on the complexity and size of the order. Contact us for specific details, and we'll do our best to meet your timeline.

  5. Can I request a sample before placing a large order? Yes, we offer sample prints. Contact us to discuss your specific needs and request a sample to ensure the final product meets your expectations.

  6. Do you offer custom design services? While we focus on printing, we can connect you with design professionals if needed. Share your vision with us, and we'll guide you through the process.

  7. What is the maximum print size you can accommodate? Our DTF gang sheet printing allows for various print sizes. Contact us with your specific requirements, and we'll provide guidance on the best options available.

  8. How can I track my order? Once your order is processed, we provide tracking information via email. You can also contact us for updates on your order status.

  9. Is there a minimum order quantity? We accommodate orders of various sizes, from small batches to larger quantities. The minimum order requirement depends on the specific details of your project.

  10. What is your return policy? We strive for customer satisfaction. If there are any issues with your order, please contact us immediately, and we will work to resolve the matter to your satisfaction. For detailed information, refer to our returns and refund policy or get in touch with our customer service team.